Some common questions we receive about Smart Home Solutions

What if I already have a security system?

That’s great. Monitored security systems are designed to notify the police or fire department related to possible intruder or fire.  In parallel, we offer a system that alerts you and us when your home requires emergency service to your heating/cooling, plumbing, and electrical systems.  After all, your home is a major investment that should be protected from potential damages that could easily be avoided with our system.  Here’s why…

  • Did you know that water damage is more common than fire or intrusion, and the average insurance claim for water leaks is over $7,000? Often times it takes months to deal with the claim and the repairs.
  • Frozen pipes are a common occurrence because a heating system malfunctioned while homeowner was away on vacation or even at work all day.

In today’s fast paced lifestyle, why worry about your home when we can help you take care of your home’s critical systems to ensure one less headache.

Smart Home Automation is a nice thing to have, not a need to have.

a)     What are your needs for protecting what’s most important to you? Do you have kids, pets or something that is important to you that you would like to be able to keep tabs on?

b)    Would you like to lay down in bed at night and, right from your Smartphone, turn off your lights, lock your doors, adjust your thermostat, and be alerted if anything out of the ordinary happens in the middle of the night?

c)     Let me tell you about the systems today, it will blow your mind.  Smart Home systems not only protect you and give you peace of mind, but also allow you to take advantage of home automation by controlling your lights, locks, thermostats and garage door all from your smart phone.  We even have energy management so you can save money on your utility bills.

Does this add value to my home?

Yes, more and more home owners want a house that comes with Smart Home capabilities; most notably voice control.  This allows you to potentially raise your asking price based on how equipped your home is with Smart Home products.

Do I have to make my whole house Smart?

No. Our Smart Home Ecosystem is entirely scalable. You can make as little or as many aspects of your house smart to start off. In the future, since the brains of your smart home are already installed (HUB) you can come back and add to it whenever you want.

How can I Benefit from Smart Home Technology?

This all depends on what you are specifically looking to get from having a Smart Home. What Sobieski can offer through our Smart Home products is Convenience, Protection, 24/7 Peace of Mind, Control and Information at your finger tips.  Call (302)-600-1131 to find out more if any of these interest you.

How long does it take to install Smart Home Technology?

This all depends on what package or how many products you select.  Typically a basic install will take anywhere from 1-2 hours.

Does Sobieski Smart Home work with Amazon Alexa or Google Home?

Yes. Don’t move a muscle. Just ask, and you can change the temperature, turn your living room lights off or lock all the doors in your house.

A home automation system is too complicated / hard to use.

Without a provider that has a VERY user-friendly platform, this can be true for many people.  The good news is that our system is VERY user-friendly.  We offer an easy to use website to customize your system and a smart phone app so you can receive real-time alerts and notifications.  You’ll be pleased – and amazed – with how far we’ve come!

Will you support smoke alarms?

If you’re interested in alerts from your smoke alarms, we recommend a traditional monitored security system that will contact the local fire department in the event of an emergency.  We offer a complimentary system that alerts you when critical systems in your home malfunction. Just as a security dealer focuses on fire and intrusion, we focus on extreme temperatures, water leaks, and energy waste to ensure your home and family are safe.

I’m not interested/don’t need smarter home service solutions

I understand. It’s a technology that once you have it, you’ll never part ways with it.  Think of your Smartphone Vs your old flip phone… you’ll never go back because it’s so convenient to have everything at your fingertips.  If you have a moment where our Comfort Advisor can demonstrate how this is making homeowners’ lives simpler, I’ll be happy to arrange for a demonstration.

How much for the service?

First let’s do a home service analysis so I can customize a package to fit your specific needs.

Why should I choose Sobieski?

Putting Smart Home products in your home doesn’t make it smart, it’s the professional service behind the solutions that brings true value to the Smart Home.  With Sobieski you are getting a company you can trust with our 30 years of experience in HVAC and Plumbing.

How are the solutions you offer better than a device that doesn’t include a monthly fee?

With Sobieski you get professional-grade installation, service, ongoing support, an integrated platform that connects everything in one app and a company you can trust.  If you are still wondering why you would pay a monthly fee versus not, click the link below for additional information on how Sobieski Smart Home Solutions offer more and why it is worth it to pay a monthly fee.

What is Smart Home Technology?

Smart Home technology allows products to communicate with one another automatically through Z-wave technology. This allows you to gain a tremendous amount of control, peace of mind, information and protection through the use of various smart devices that can be controlled remotely via our Home app, by setting time schedules or triggered events!  

Can I control my smart devices remotely?

Yes. You can access, control, set schedules/rules, and automate your Sobieski enabled products from the Sobieski Home App from anywhere as long as you are connected to the internet or mobile data.

How can I save energy with Home Automation?

Home automation allows for your home to use electricity and water more effective and efficiently.  You may be aware that home automation offers an array of conveniences. But did you know it can also help you save money?

Save money with our intelligent thermostat that monitors your furnaces performance, so that we can alert you of small problems before they become big ones.  Set automated schedules, triggers and rules paired with our geo-fencing capabilities so your house is taken care of even when you aren’t home! Save energy with our lighting controls that can be put on timers to prevent lights from staying on by mistake.  Save on your utility bill by placing our water sensors around the house that can detect leaks and notify you immediately as well as shut off your main water valve promptly to avoid possible water damage. 

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